Information Processing

Why take Computer Applications and Core Courses?

With the integration of technology in the work place, the demand for computer-competent employees has grown exponentially. Computer skills are necessary in almost every organization, company, or agency. Even entry-level clerical, secretarial, and other office positions now require applicants to be able to navigate the Internet as well as use word processing and spreadsheet software.

CIS Catalog

Gainful Employment Data

Word Processing Technician


This certificate introduces you to computer concepts and skills, refining your skills in creating professionally formatted documents using industry standard software packages. This allows you to bring basic computer knowledge and word processing skills to entry-level positions. It also provides you with electronic documentation of all your educational and professional accomplishments and experiences. You will be able to target individual job requirements in businesses, non-profit organizations, government agencies, and legal firms.

Information Processing Technician


Gainful Employment Data - Information Processing Certificate

Many individuals currently employed in entry-level office jobs are very interested in advancement. More advanced positions usually require familiarity with additional skill sets, specifically in the Windows operating system, spreadsheets, database management, graphic presentations, and the use of the Internet. Such positions include: information technician, customer or client service representatives, and customer support specialists.

Information Processing Specialist


This Certificate builds upon a previous background in the use of computer application programs. As you advance in an office-related career path, technical expertise in all aspects of information processing is expected. In addition to advanced software courses in spreadsheet and database management, this certificate also provides you with hands-on training in hardware support and maintenance. In many organizations, individuals currently employed in mid-level office positions are interested in opportunities for advancement to lead or resource person. These positions require a high proficiency with office software applications as well as the ability to identify and troubleshoot microcomputer problems.

Information Processing

Associate in Science Degree

All of the above certificates are directly applicable to the Information Processing Associate in Science Degree. This degree combines computer software proficiencies and competencies in hardware support, maintenance, and repair with general education requirements. You will be able to incorporate three inter-related certificates (Word Processing Technician, Information Processing Technician, and Information Processing Specialist) as major fields of study with course work in natural science, social science, humanities, languages and rationality, and living skills to earn an Associate in Science degree in Information Processing. Furthermore, you are eligible for continued job advancement with this degree. Many employees with advanced software proficiencies and competencies in hardware support, maintenance, and repair are top candidates for supervisory or managerial positions.

PC Support


Gainful Employment Data - PC Support Certificate

Associate in Science Degree

With the rapid expansion of computers into all aspects of society, there is a growing need for technicians with a broad range of knowledge in computer applications to install, maintain, and support both computers and computer networks. Individuals earning this certificate are prepared for entry-level positions in computer support. Employers hiring individuals with this certificate immediately benefit from the skills their employees bring to the job. Job opportunities for people receiving the PC Support Certificate include entry-level positions such as technical salesperson, help desk support technician, systems analyst, data entry personnel, assistant documentation specialist, and assistant trainer.

International Computer Driving License


This certificate is designed for students in any field who want to pass all seven examinations that are part of the International Computer Driving License (ICDL). In these courses, students will learn the terminology used in the world of computers and the World Wide Web. Then students will learn how to create files using a word processor, a spreadsheet, a database, a digital presentation package, and a Web page creation tool. Students who complete these courses should be prepared to take all seven examinations from ICDL. Computer skills and experience are needed for office and administrative assistants, information technicians, insurance agents, retail clerks, and office clerks.

Faculty Contacts

Sheley Little (M. Little)


Assistant Professor Karen Parks


CIS Full-time Faculty

  • Kevin Anderson - Security, Core, Apps
  • Michael Dixon - Programming
  • Bruce Douglass - Apps, Core
  • Karen Parks - Apps, Core
  • Bryan Krofchok - Programming, Web, Core
  • Sandra Feder - Programming, Web, Core
  • Pat Hogarty - Core
  • Sheley Little - Web, Core, Apps
  • Laurie Smedley - Apps
  • Tim Taylor - Networking
  • Tim Wei - Programming
  • Amanda Zannakis - Programming, Core

CIS Adjunct Faculty

  • Lewis Bair - Core, Apps
  • Bill Beacon - Apps, Core
  • G. Bennett
  • P. Bryant - Apps
  • Carl Chapek
  • P. McGuire - Security
  • Thomas Moore - Apps, Core
  • Diane Perreault - Apps
  • Janelle Pettler - Core, Web
  • Matt Silveira, Security

Business & Computer Information Science Division

Division Hours

Monday through Thursday: 8:00am–6:00pm

Friday 8:00am–4:00pm

Division Website:

Division Office - B213 Business Building

Phone: 916-558-2581

Dean of Business and Computer Information Science

Dr. Deborah L. Saks


Administrative Assistant

Sarah Eyanson



Margaret D'Cruz


Sacramento City College
3835 Freeport Boulevard
Sacramento, CA 95822


Copyright © 2014 Computer Information Science Department

A member of the Los Rios Community College District.

Website created by students of CIS Web - CISW320 | Spring Semester 2014 | Website maintained by CISW Students/CIS Faculty | Last modified September 17, 2014